Privacy Policy

Smarter with Achieve Privacy Policy

effective: February 5, 2020

The Smarter with Achieve Privacy Policy details the commitment of Smarter with Achieve to our users’ privacy. Please review the following policy to understand how the information you provide Smarter with Achieve (“Smarter with Achieve”) will be treated.

1. Who We Are and How to Reach Us

Smarter with Achieve is the sole provider of this website. You may contact us directly if you have any questions regarding the content and material on this website, or the collection, use, correction or deletion of any personal or non-personal information provided over this website. Please contact us at:

Smarter with Achieve
500 Westover Dr., Ste 6479
Sanford, NC 27330
(919) 355-5329
[email protected]

2. Usage Eligibility

The Smarter with Achieve service is intended for customers over the age of 18. For website activities that request personal information, you agree to provide accurate and current information about yourself. Your membership and/or participation in our website services will be canceled without notice if at any time we discover that you provide false information, or violate any term of this Privacy Policy or our Terms of Usage Use Agreement. If necessary, and in accordance with applicable law, Smarter with Achieve will cooperate with local, state and/or federal authorities to protect its users, parents, partners, affiliates, subsidiaries and operational providers or to prevent unauthorized use of the site.

3. Personal Information

The only personal information this website obtains about you is information voluntarily provided by you. You are free to visit Smarter with Achieve; however, if you would like to use the Smarter with Achieve service, you must make a purchase. When you purchase course(s) from us, we will request certain personal information including – email, phone number, zip code, country, employer and credit card information. Response to our surveys is entirely voluntary and not required for receipt of services.

This information is used by Smarter with Achieve for (1) billing and account purposes; (2) demographic assessments of and provision of services to the user population; (3) empirical research; (4) communication with you; and (5) internal auditing purposes. Only authorized Smarter with Achieve employees have access to this personal information. It may be given to an institutional administrator or other third parties with direct relationships with Smarter with Achieve.

Smarter with Achieve may request personal information at other times to better serve your individual needs. As stated above, Smarter with Achieve will not collect any personally identifiable information that you do not voluntarily provide. Smarter with Achievewill not disclose any of your personal information to entities that do not have a direct relationship with Smarter with Achieve, except when we have your permission or under special circumstances, such as when we believe in good faith that disclosure is reasonably necessary to (i) comply with legal process, (ii) enforce the Registration Agreement or the Terms of Use, (iii) respond to claims that any content on Smarter with Achieve violates the rights of third parties, (iv) protect the rights, property, or personal safety of Smarter with Achieve, its users or the public, or (v) respond to the request of your institutional administrators if the service is paid for by them. Partner College administrators are within their rights to request access to your personal information and electronic conversations with Smarter with Achieve. Partner Colleges, in turn, are subject to the Family Education Rights and Privacy Acts of 1974 (FERPA) restrictions on further disclosure. For further information on FERPA rules and responsibilities, contact your school.

Smarter with Achieve also reserves the right to replicate written comments about the service sent to its representatives on our website and/or in promotional materials and/or in business development materials, along with your name and institution. If you do not want your name to accompany your comments, please state this in your written correspondence with Smarter with Achieve and its representatives.

Smarter with Achieve contains links to other sites and some features of the Smarter with Achieve service may be offered in conjunction with a partner company. Smarter with Achieve is not responsible for the privacy practices or the content of such websites and companies.

In order to provide partner company features, it may be necessary for either you or Smarter with Achieve to share your voluntarily provided personal information with this company. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service.

4. Non-Personal Information

Certain non-personal information of visitors is also recorded by the standard operation of Smarter with Achieve’s Internet servers. This information is primarily used to provide visitors to Smarter with Achieve with an enhanced online experience. Information tracked includes the type of browser being used by the visitor, the type of operating system, and the domain name of the visitor’s Internet service provider. Smarter with Achieve may disclose aggregated user statistics in order to describe the Smarter with Achieve service to prospective partners, advertisers, and other third parties, and for other lawful purposes.

5. Use of Cookies

Cookies are web code that allow websites to display ads that relate to your interests and help measure advertising and site usage information in order to bring you a better user experience.

We use cookies in order to bring you more relevant ads with Google Display and Search Advertising (e.g., Remarketing or Google Display Network Impression Reporting).

We use third-party vendors, including Google, in order to show ads on sites across the Internet.
Smarter with Achieve along with third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on past visits to our website and to report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.

Visitors can opt-out of Google Analytics for Display Advertising, customize Google Display Network ads using Ads Settings. Visit Google Analytics opt-out browser add-on, to learn more.

Cookies do not allow the website to access personal information that you haven’t already provided.

6. Our Security Procedures

We are committed to safeguarding the privacy of all users. We require our employees to protect the privacy of all information collected over our website. Only employees and supervisors with specific authorization have access to databases containing visitors’ personal information. The databases are protected in a secure facility. We have a digital certificate that is signed by a recognized certificate authority. Credit card information, while handled by a third party, is transmitted via encrypted technology.

Please be advised that once you leave our website, your use of the Internet will be governed by the privacy policies, if any, of the particular website that you are accessing. Smarter with Achieve is not responsible for the content, activities or privacy practices on the other sites.

500 Westover Drive
Sanford, NC 27330

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Privacy Policy  |  User site terms & conditions

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Terms & Conditions

About Us and Our Services

Smarter with Achieve is a prep course company. We provide services that college students use to prepare for and pass their college course requirements. We are not a college or school. Our services include, but are not limited to prep courses for Credit by Exam tests, prep courses for entrance and exit exams, access to our knowledge base of commonly asked questions and answers about core major courses, as well as on-demand tutoring by appointment. Although colleges and schools may accept credits earned through Credit By Exam, all credits are applied by those colleges and schools per their rules, and not from us.

Access to Solutions

As long as your payments are paid as scheduled, you will have access to purchased Smarter with Achieve services. The number of prep courses you can take simultaneously will depend on your payment term. The details are outlined in the table below:

Payment Term Simultaneous Prep Courses
18 months 1
12 months 2
9 months 3
6 months or less Unlimited

Past due or otherwise unpaid accounts, whether due to declined credit card charges, customer chargebacks of scheduled credit card payments, charges not approved due to max charge limits, or otherwise, will result in suspended access to Smarter with Achieve services, unless and until the past due charges are paid.

You may NOT share or in any other manner allow any person to use your access to services we provide. You agree that if you violate this requirement, you will be agreeing to pay the then-applicable monthly payment amount for each person with whom you share or allow to use your access for each month in which such access was shared or used, and you agree to pay such amount without need for any request or demand for such payment from us. A failure to pay such amounts will cause your account to be an unpaid account even if all other amounts due have been paid and will result in suspension of your access as set forth in the preceding paragraph.

Exam Fees

Smarter with Achieve will reimburse exam fees of up to $150 once for each completed prep course provided that all terms and conditions below are met. Contact Customer Success for details.

  1. You must have completed at least 85% of all assignments that were assigned by the Instructor for the related prep course.
  2. You attended at least 85% of the scheduled lessons for the related prep course.
  3. You have paid at least $500 toward your plan.

Automatic Payments

Your plan payments will be automatically paid based on your chosen payment frequency.

  1. Bi-Weekly plans will be paid on the same day every other week.
  2. Monthly plans will be paid on the same day each month.
  3. Yearly unlimited plans will renew on the same day each year but convert to a monthly payment frequency without the annual payment savings after the first year. If you would like your renewal to continue being billed annually at the discounted rate, please contact our Customer Success team.

Upgrades and Downgrades

  1. You may upgrade your plan at any time.
  2. You may downgrade your plan once you have paid the balance due for your registered and completed prep courses.
  3. A $99 contract modification fee applies to all downgrades.
  4. You may make a one-time hardship downgrade to temporarily lower your recurring payment. Hardship downgrades are applied with the following schedule and terms:
    1. First 3 months, you will be billed $39 per month and have no access to Smarter with Achieve solutions.
    2. In months 4 through 6, you will be billed 50% of your original recurring payments and given access to one prep course.
    3. In month 7 or any earlier time that you choose, your original recurring payments will restart and provide full access to your prep courses if your account has no balance due.
    4. During the time your account is in hardship downgrade status, you will not be placed in the billing collections process. However, if you do not make your monthly payment as outlined in steps 4a, 4b and 4c, your account will be placed in collections.

Cancelling Your Plan

Within 24 hours of purchase

  1. You may cancel your services for a full refund (does not include Prep Course Plans) if you do so within 24 hours of your purchase. To do so, contact our Customer Success team.
  2. Notwithstanding the above, however, Prep Course Plans are non-refundable.

After 24 hours of purchase

  1. You are committing to register and pay for at least one prep course.
  2. You are agreeing to pay for all prep course(s) of which you have registered for or completed, plus 20% of the remaining balance due for your program. Contact our Customer Success team for the exact amount.
    1. Your remaining balance due is calculated based on the program you have in place at the time of your last completed course.
  3. You may stop future scheduled payments once your payment obligations have been fulfilled. To do so, contact our Customer Success team.
  4. Once you stop future scheduled payments, recurring payments will be turned off within 5 business days.

Privacy

  1. By agreeing to these terms, you confirm that you have read and agree to our privacy policy. The privacy policy can be found in the footer section of the SmarterwithAchieve.com website.

Contact Us

  1. Phone: (919) 355-5329
  2. Email: [email protected]
  3. Mailing Address: 500 Westover Dr, Ste 6479 -- Sanford, NC 27330
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